Wash the Day Away With Silk Suds

...Where the Main ingredient is love

SHIPPING

Silk Suds Shop is a one-woman show, however, I do strive to ship packages in a timely manner. Packages are usually shipped within 2-3 business days from your order date. During peak times (holidays, sales & soap releases) please allow up to 10 business days for shipping.

Shipping costs are gauged by multiple determining factors and are not always accurate during check out. If while fulfilling your order I find a more cost effective shipping rate I will refund all overages charged upon fulfilling the order.

REFUND POLICY

Due to the nature of our products, and for safety and contamination concerns, all sales are final. Please be sure of your selections before finalizing your order.

In the event that there is an issue or error with your order, please do not hesitate to contact us via the ‘contact us’ tab. Please leave your order number and brief description of the issue or error. Please allow up to 3 business days for a response. We will gladly issue a store credit or replace the item depending upon your preference and availability of the item.

 

DISCLAIMER

Please ensure upon checkout that your address information has been entered accurately. Silk Suds Shop will not replace items free of charge that are shipped to an incorrect address.

Silk Suds is not responsible for packages that are missing after showing delivered. Please contact the courier for missing package claims.

FAQ's

FAQ's

What is cold process soap?

Cold process soap is created by mixing oils, fats and/or butters with water and lye. Mixing lye with oils causes a chemical reaction called saponification ( the process in which oils become soap).

Is there lye in my soap?

No. The lye in the soap neutralizes during the curing process so there is no lye left in the finished product.

Why is lye used to make soap?

Soap cannot be made without lye. It's a necessary ingredient in order to saponify the oils.

What is curing?

Curing is the process in which the soap is cut into bars and allowed to sit in a place without humidity and that has free air flow. The average curing time is 4-6 weeks but can be longer depending on personal preference and the recipe used. This is to allow bars to harden, lose excess moisture, and to become milder on the skin. The longer the bar cures the gentler, richer, and creamier the lather becomes.

How should I store my soap?

For a longer lasting bar store your soap in a dish that drains or any dry place.

Pictured Soap:

Rose Clay & Himalayan Salt Bar

Search the essential oil soap tab to learn more about this awesome 100% natural, botanical & mineral bar.